Sales Policy of Nexttopix
Effective Date: February 17, 2025
At Nexttopix, we aim to provide an exceptional shopping experience by offering high-quality LEGO sets and building toys. Our Sales Policy is designed to ensure a smooth and transparent purchasing process. By placing an order, you agree to the terms and conditions set forth in this policy. Please read the following information carefully.
1. Product Availability
We make every effort to keep our product listings up-to-date, but product availability can change unexpectedly. If an item is out of stock after you place an order, we will notify you as soon as possible. In such cases, we will offer the following options:
- Choose an alternative product.
- Cancel your order and receive a full refund.
- Wait for the product to become available again.
If a product becomes unavailable after payment, we will contact you to discuss your options.
2. Pricing and Payment
All prices listed on Nexttopix are in United States Dollars (USD) unless otherwise stated. Prices do not include taxes, shipping fees, or handling charges. These additional costs will be calculated during the checkout process.
We accept the following payment methods to ensure convenience and security:
- Credit and Debit Cards: We accept all major credit cards, including Visa, MasterCard, American Express, and Discover.
- PayPal: You can securely pay using PayPal, which provides an extra layer of security.
- Other Secure Payment Options: We also support Google Pay, Apple Pay, and other online payment systems that are available at checkout.
When you place an order, you authorize Nexttopix to charge the total amount of your purchase, including taxes and shipping fees, to your chosen payment method. If payment cannot be processed, we will notify you immediately.
3. Order Confirmation and Processing
After placing your order, you will receive an order confirmation email with the details of your purchase. Please review your order carefully to ensure everything is accurate. If there are any discrepancies or if you need to make changes, please contact us immediately at info@nexttopix.xyz.
Orders are typically processed within 1-2 business days after payment is received. Orders placed after business hours, or on weekends and holidays, will be processed on the next business day.
4. Shipping and Delivery
We offer several shipping options to ensure that your LEGO sets arrive in a timely manner. Shipping costs are calculated based on the size, weight, and destination of your order. The shipping options available include:
- Standard Shipping: Typically arrives within 5-7 business days.
- Expedited Shipping: Arrives within 2-3 business days.
- Next-Day Shipping: Available for urgent orders in select locations.
- International Shipping: Available to select countries, with delivery times ranging from 7-21 business days depending on the destination.
Shipping charges are calculated at checkout and are based on the shipping method and destination.
Please note that Nexttopix is not responsible for delays caused by third-party shipping carriers or customs processing for international orders. We make every effort to ship orders promptly, but factors such as customs clearance, weather conditions, or shipping carrier delays may cause unexpected delays.
5. Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not satisfied, we offer a 30-day return policy for most items. Please review our Return and Refund Policy for full details on how to return products.
Returns must be initiated within 30 days of receiving your order. Products must be unused, unopened, and in original condition. Refunds will be processed within 7-10 business days after we receive the returned item. Shipping fees are non-refundable unless the return is due to an error on our part.
6. Taxes and Additional Charges
Sales tax will be applied to orders based on the applicable tax laws in your location. This will be calculated and displayed during checkout. For international orders, please note that customs duties, import taxes, and additional charges may apply, and these are the responsibility of the customer. Nexttopix is not responsible for any customs or import fees that may be charged upon delivery.
7. Customer Responsibilities
As a customer, you are responsible for providing accurate and complete shipping information at the time of purchase. We are not responsible for delays or shipping issues caused by incorrect or incomplete information. If your package is returned to us due to an incorrect address, you will be contacted, and additional shipping charges may apply for reshipping.
8. Limitation of Liability
To the fullest extent permitted by law, Nexttopix is not responsible for any indirect, incidental, or consequential damages arising from the use of our products, services, or website. Our total liability is limited to the purchase price of the product in question.
9. Intellectual Property
All content on Nexttopix, including images, text, logos, and graphics, is protected by copyright and intellectual property laws. You may not use, copy, or distribute any content from our website without prior written permission from us.
10. Privacy and Data Protection
Your use of Nexttopix is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. We are committed to safeguarding your data and providing a secure shopping experience.
11. Changes to This Sales Policy
We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed of any updates or changes.
12. Governing Law
These terms and conditions are governed by the laws of the State of Ohio, United States. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Ohio.
13. Contact Us
If you have any questions or concerns regarding this Sales Policy or any aspect of your order, please contact us:
- Email: info@nexttopix.xyz
- Phone: 402-721-5012
- Address: 4528 Snowbird Lane, Yellow Springs, Ohio, United States
Thank you for choosing Nexttopix. We are dedicated to providing high-quality products and exceptional customer service. Should you have any questions or need assistance, our customer support team is here to help.